Cursor deleted all my indexed documentations

[Timo2 (Timo)]

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Cursor asked me to sign in again so I did. All my indexed documentations are gone. This has already happened twice. Same thing with old chats. I can’t open them anymore.

Steps to Reproduce

Login again when it randomly appears (Even tho I never logged out or switched device)

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.1.50 (user setup)
VSCode Version: 1.105.1
Commit: 56f0a83df8e9eb48585fcc4858a9440db4cc7770
Date: 2025-12-06T23:39:52.834Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.26200

Does this stop you from using Cursor

Yes - Cursor is unusable

[deanrie]

Hey, thanks for the report. Losing added documentation (Docs & Indexing) and chat history at the same time is a serious issue. To investigate and pass this to engineering, we need a bit more info:

1. Why is Cursor asking you to sign in again? Does it happen after a PC reboot, network switch, or randomly?
2. Are other Cursor settings (e.g., themes, extensions, keybindings) also reset, or only docs and chats?
3. How much free space do you have on drive C:?
4. Are you using an antivirus/firewall? If yes, which one?
5. Can you open Help > Toggle Developer Tools > Console and share a screenshot of any errors?

Also please check:

• After signing in again, if you add new documentation and create a new chat, do they persist after restarting Cursor?

Once we have this info, I’ll share it with the engineering team.

[Timo2 (Timo)]

1. Randomly

2. Also Theme and Keybindings etc.. I had to walk trough the onboarding screens again.

3. 100GB free space

4. no antivirus except of the windows built in

5. Here is the screenshot:

   

6. When I create new docs and chat after restart they persist yes.

[deanrie]

Thanks for the logs. I see two critical issues:

1. Git not found - multiple “Spawn git ENOENT” errors. Please install Git from Redirecting… and restart Cursor.

2. Network connectivity problems - NGHTTP2_REFUSED_STREAM errors. Please try:

   • Open Cursor Settings (top right) > Network > Run Diagnostics and share the results
   • If you use a VPN/proxy/corporate network, temporarily disable it
   • Enable the HTTP/2 bypass: App Settings Ctrl+, > search “HTTP/2” > enable “Disable HTTP/2”

These network errors can block proper Cursor data sync and cause settings to reset.

After installing Git and checking the network, let me know if the issue persists. If it does, I’ll pass it to engineering with these logs.