Cursor Reset/Cleared All Settings (Showed onboarding)

[hugohamelcom (Hugo Hamel)]

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Not sure exactly what happened, I opened Cursor and not all my settings, interface preferences, GitHub connection (now requiring a token, before it didn’t), extensions settings (deactivated extensions), etc. are now fully reset. Basically, I was shown the onboarding interface on open…

Steps to Reproduce

Open Cursor after Cloudflare outage

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.0.77 (system setup)
VSCode Version: 1.99.3
Commit: ba90f2f88e4911312761abab9492c42442117cf0
Date: 2025-11-13T23:10:43.113Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.26200

Does this stop you from using Cursor

No - Cursor works, but with this issue

[deanrie]

Hey, thanks for the report. A full reset of settings is pretty rare and most likely points to data corruption in your Cursor profile.

To help with diagnostics, could you please share:

• Whether Cursor tried to update around the time of the Cloudflare outage
• Your current free disk space on drive C: (Windows Settings > System > Storage)
• Whether the file
  C:\Users\{YourUsername}\AppData\Roaming\Cursor\User\settings.json exists and has recent data

To try restoring your settings:

1. Completely close Cursor

2. Check if there are any backup folders at:

   C:\Users\{YourUsername}\AppData\Roaming\Cursor\Backups\

3. If there are, you may be able to restore from there

Possible causes:

• Low disk space during an update
• Antivirus blocking file writes during the outage
• Windows file system corruption

If you can provide this diagnostic information, we can decide whether this needs to be escalated to the engineering team.

[hugohamelcom (Hugo Hamel)]

Regarding the diagnostic, I am not sure if Cursor tried to update yesterday (I do not remember if I opened it before or during the outage). There’s space on my drive and the settings.json exists and seems complete.

The Backups folder is empty, and I tried reinstalling Cursor and for example GitHub is still asking for the PAT token while before the outage I had no issue with Github and was working flawlessly without PAT.