Cursor unusable after update

Support Bug Reports
,
3

Hey, thanks for the report. Since you’ve already tried reinstalling, disabling extensions, and restarting, let’s go deeper.

Try these steps in order:

  1. Delete workspace data
    Close Cursor completely, then delete these folders:
  • %APPDATA%\Cursor\User\workspaceStorage
  • %APPDATA%\Cursor\User\globalStorage

Reopen Cursor and see if it responds.

  1. If it’s still frozen, try disabling GPU acceleration
    Open a terminal and run:
cursor --disable-gpu
  1. If it’s still frozen, do a full clean install
    Uninstall Cursor, then manually delete these folders:
  • %APPDATA%\Cursor
  • %USERPROFILE%\.cursor

Then reinstall from Cursor · Download.

  1. If you can open Command Palette (since you mentioned you could)
    Try Ctrl+Shift+P > “Disable All Extensions”, then also try Settings > General > Notifications > turn off System Notifications. This fixed a similar freeze issue on Windows for other users: IDE freezes when window not active.

Also, once you get Cursor responsive (or from the terminal), can you share:

  • Your exact Cursor version: run cursor --version in a terminal
  • Open Process Explorer (Ctrl+Shift+P > “Developer: Open Process Explorer”) and share a screenshot. I’m interested in which process is using CPU or RAM

Let me know which step helped, or didn’t.