Where does the bug appear (feature/product)? Cursor IDE Describe the Bug I am trying to update Cursor which fails every time (Since V1.5). Antivirus software does (apparently) block the update in some cases. Each update fails. I followed suggested solutions from previous posts, which have no or …

Hey, this error suggests Cursor may be running, or the updater has run twice. If you restart your machine, or kill all cursor.exe instances in Task Manager, that should allow the updater to continue as expected!

HI Dan Thanks for your reply. I have tried that multiple times without success. The only process that is running is the setup/installer (during the installation) - There is no cursor.exe or any other instance running. This isnt the solution unfortunately. I appreciate your continued help.

hi @danperks i am not alone with this issue. Would you be able to expedite this with the team at cursor please? Paying for a product that does not allow me to run my business is not going to cut if for much longer but I really want to believe that the team is capable of fixing this issue. It is mor…

Is anyone from the cursor team to actually look at this issue ?

I’m getting the same error when installing on windows, have tried resetting and closing other instances, same story

i dont think Cursor is interested in replying/fixing it. @danperks any chance that you could help here ? i have to leave cursor (and will not renew my subscription)

Cursor your support is beyond disappointing.

the silence is telling. This is so incredibly frustrating. Cursor get your …. together this is embarrassing and simply ridiculous.

hi @runbco apologies that we did not notice this thread still having issues. The update issue should be fixed in the last version 1.6.26+ [image] Can't Update Cursor IDE from Help menu Bug Reports @andrewh I think it’s fixed again because it was able to auto …

Thanks @condor i’ll check it. Can you share any insights as to what the bug was ?

Installing Cursor Update Fails on Windows

Support Bug Reports

Topic		Replies	Views
Windows update system broken in multiple ways Bug Reports cli	13	427	November 5, 2025
Can't Update Cursor IDE from Help menu Bug Reports	36	1665	October 21, 2025
Cant update to last version Bug Reports	8	1182	September 21, 2025
Unable to update for about 6 weeks Bug Reports	2	79	October 29, 2025
Cursor CANNOT update, even after complete clean install Bug Reports	8	1003	August 3, 2025

Installing Cursor Update Fails on Windows

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