Hello, I have a question. I was initially using the Pro version, but the program started to slow down, so I changed the [Monthly spending limit] and continued to use it.
However, it has been slow since then, and I found a message like in the image.
How can I proceed with additional payments?
it says you have an unpaid bill
Hey, log into your account, click the “Manage Subscription” button, and you’ll be redirected to the billing page where all the necessary information is available.
If you are still facing issues, feel free to reach out at hi@cursor.com, who can check your individual account and see whats going on!
Hey, if you have a failed payment, it should automatically retry a day or two later. If it’s causing you any issues, feel free to drop us an email at hi@cursor.com and we’ll be happy to help you out!
