If I subscribe to the annual membership and use it for two months, but due to some reasons (AI tools are developing rapidly, maybe other tools are more attractive to me, or they are cheaper), I cancel the subscription. Will I get a refund for the remaining 10 months?
some body can help?
Hey, yes, you can cancel your subscription at any time and get a refund.
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Hi Deanrie,
Would this refund of an annual subscription be prorated at the $16/mo or $20/mo rate?
Thanks
Yo midnightOak, did you got a refund? and when was the last time?
I didn’t request one. Still using Cursor.
Hi, may I ask if the refund is processed by contacting [email protected]?
Hey, yes, that’s right. I’ve sent you a DM.
Hi @deanrie @MidnightOak did you get a refund? I asked for one and was told there are no refunds on the yearly membership past 14 days. But truly the terms of conditions have changed and i find getting a codex membership more attractive than maintaining cursor’s. Yet somehow unable to cancel the yearly membership.
I never tried to get a refund. I do think you can just get credit if you wanted to change to monthly of a higher tier.
Hi There, I have paid twice this month and I am still on FREE tier, is there anyone that can assist me to get back on the paid tier, I need to use this for client projects and for the past 3 days I have been sending out emails with no response.
my friend is pro plan upgraded to ultra plan on January 13th and got a refund, while I couldn’t get one on January 21st. when I upgraded to ultra plan
Hey all.
Questions about billing/refunds need to be routed through [email protected]. To avoid this becoming a catch-all thread about refunds, I’m going to close and unlist it.