Repeatedly says connection issue when my connection is fine

Support Bug Reports
3

Hey, thanks for the report.

This is a known network issue with HTTP/2. Please try these quick steps:

  1. Settings CTRL+, → search for HTTP/2 → enable “Disable HTTP/2” → restart Cursor and test in a new chat
  2. Settings → Network → Run Diagnostics → send a screenshot
  3. Do you use VPN, proxy, or SSL inspection like Zscaler? Try without them or on a different network
  4. Run test without extensions: cursor --disable-extensions and try a new chat

Please send:

  • 2-3 recent Request IDs from the error window via Copy Request Details
  • Errors from Help → Toggle Developer Tools → Console

Helpful threads with confirmed fixes:

Also see docs on common issues: Common Issues | Cursor Docs