Suddenly can't use cursor?

Bug Reports
1

Suddenly I can’t use cursor’s agent now. Despite I’m having Pro plan right now. Just continue the subscription 2 weeks ago. Ang usage still remaining 200 more requests. What is going on?

7 Likes
2

There’s definitely some sort of incident going on right now, I’m getting the same problem.

3 Likes
3

the same, what happened to cursor server?

4

The same problem

5

Same here. I have Pro. Can’t use @Docs, can’t use Ask nor Agent.

2 Likes
6

same

7

same，and my setting page show me is not a pro account but I AM, what a joke

6 Likes
8

The team is looking in to it, please follow: https://status.cursor.com/

5 Likes
9

waooo，so as me，my pro account fall to free account policy。Everyone our team stock there。。。。

10

I’m also encountering the same problem.

11

Same

12

I think it went into maintenance. It was said that it would open in a few hours. We are waiting :frowning:

13

also the indexing is not working, although it shows that indexing is operational. Been indexing for the past hour!

14

codebase indexing issue

15

Hey, all systems are currently operational. Let me know if you’re still experiencing issues.

2 Likes
16

this has been a 4 hour conversation with chat.

Screenshot 2025-03-28 at 12.32.51 AM
Screenshot 2025-03-28 at 12.32.51 AM764×1278 77.6 KB

17

Hey,

My chats are stuck on “generating” so it looks like whatever it is, is not resolved.

I’ve tried to start new chat, change models, restart cursor, update cursor and the usual debugging steps (remove cursor rules, limit context etc).

I occasionally get a reply but then the conversation hangs on “generating…”

I have credits left.

1 Like
18

I’m having the same issue even thought the systems are currently operational..

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image1065×471 42.4 KB

and I still have some credit:
You’ve used 186 requests out of your 500 monthly fast requests quota.

19

I found that completely uninstalling Cursor and reinstalling the latest version from the website helped me and now chats are working again (although i was already using the latest version)

I now have a message telling me that an update is available though (although im using the latest version from the website)

I’m not clicking that for now…

20

Could your team please handle the server issues properly? It’s really frustrating when the service is unavailable from time to time. Thanks