The cursor is not working

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

When trying to create an agent, the error “Failed to create agents” occurs.

Steps to Reproduce

  1. Log in to cursor.com/agents
  2. Enter your request and send
  3. The agent will supposedly start creating and is almost immediately deleted and an error “Failed to create agents” occurs.

Expected Behavior

An agent must be created and the request executed.

Screenshots / Screen Recordings

Operating System

Linux

Current Cursor Version (Menu → About Cursor → Copy)

This is the web version of the cursor

For AI issues: which model did you use?

GPT-5

Does this stop you from using Cursor

Yes - Cursor is unusable

4 Likes

Hey, thanks for the report. This looks like a broader Background Agent issue affecting multiple users.

We’re seeing the same “Failed to create agents” error in both the web version and the desktop IDE.

1 Like

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

When creating a new background agent, an error,“Failed to Create Agents” shows up

Steps to Reproduce

Log in to Cursor Web Version
Connect to your Github
Create a Background Agent and Prompt

Expected Behavior

Should proceed to creating a background agent

Screenshots / Screen Recordings

Operating System

Linux

Current Cursor Version (Menu → About Cursor → Copy)

The latest version of cursor

For AI issues: which model did you use?

Claude Sonnet 4.5

Does this stop you from using Cursor

Yes - Cursor is unusable

when will it be resolved pls

The team is already investigating this.

1 Like

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

In cursor.com/agents any time I create agents it says failed to create backgorund agent all the time, for no reason, and it started off late

Steps to Reproduce

just login to your account and go to cursor.com/agents and connect you github and all, then put a prompt. it will give you the error every time

Expected Behavior

it will say failed to create agent for literally no reason

Operating System

Linux

Current Cursor Version (Menu → About Cursor → Copy)

it is on the website i’m seeing the bug so i cant get these

For AI issues: which model did you use?

sonnet 4.5

Does this stop you from using Cursor

Yes - Cursor is unusable

The auto-run has been failing after 1.6. It was working fine in 1.6, but once 1.7 and later versions were released, it hasn’t been working.
At least the CMD/SSH end of it, it always gets stuck.

Even on the current latest version that i have.

Version: 2.0.18 (user setup)
VSCode Version: 1.99.3
Commit: 8cb04d86d3ad91716fbaa6853f0c8ce3e64371d0
Date: 2025-10-27T15:23:27.332Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26200

Hey, any updates? It’s still not fixed…

Happens to me to on iOS in Brave browser. I can test on a desktop as well and provide further feedback if it helps.

1 Like

I’m having the same error and it’s been more than 5 days since the bug started. Will it be fixed or what’s going on?

1 Like

Describe the Bug

Simply creating an agent on the website results in the error “failed to create agents”

Steps to Reproduce

Just going to the page and creating a new agent gives the “Failed to create an agent” error.

Expected Behavior

I’ve had the same problem for almost a month. I already reported it in other comments, but nothing has changed. What’s going on?

Screenshots / Screen Recordings

Operating System

Linux

Current Cursor Version (Menu → About Cursor → Copy)

Version: Idk, I checked the dashboard and there’s nothing there.

For AI issues: which model did you use?

All

Does this stop you from using Cursor

Yes - Cursor is unusable

1 Like

I wonder when they will fix this or at least let us know any updates or reply. I only have a mobile phone so I can only rely on this. Alas it is not working anymore.

1 Like

An news? Same issue here… :sob:

1 Like

Not working still. Been a long time. I am using google Jules for now.

Ah yeah I’ve had the same error for weeks now, Can’t create cloud agents at all. Cursor’s support is absolutely bad. All I got was a dumb reply from their AI support assistant.

Not surprised since they’ve history of bad communication and misleading statements. I have no idea how they can be this ignorant. “Teams investigating” but can’t even reply.

Heh.I’ve been trying other options:

Claude Code is really good, so is openai codex cli, there are options, id suggest just move on from cursor.

Not like the days stuck will be counted in your plan.

Same price there are better and reliable options.

1 Like

True. They should have at least replied something

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

All my previous agents are auto archived.

  1. Can I unarchive previous ai agents? if so how?
  2. Anyone facing “Failed to create agent” under the pro plans?

Appreciate any assistance as I tried all possible options by removing and disconnecting github from cursor and also uninstalling from github and re-installing, reconnecting, but no luck.

*web version

Thanks

Steps to Reproduce

When i try to give a prompt

Screenshots / Screen Recordings

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Web version - Using google chrome browser

For AI issues: which model did you use?

GPT-5.1 Codex

Does this stop you from using Cursor

Yes - Cursor is unusable

1 Like

I’m also having the same issues.

Describe the Bug
Creating an agent on the website results in: “failed to create agents”

Steps to Reproduce
Send any prompt

Where does the bug appear (feature/product)?
Web

Operating System
Windows 10

Current Cursor Version (Menu → About Cursor → Copy)
Whatever’s the current on Dec 5

For AI issues: which model did you use?
All

Does this stop you from using Cursor
yeah

This topic was automatically closed 22 days after the last reply. New replies are no longer allowed.