Unable to login Cursor with student email

Bug Reports
1

Thanks for reporting a bug you have found in Cursor!
Please add the following info to help us diagnose your issue:

:white_check_mark: Check the forum to ensure the issue hasn’t been reported already
:lady_beetle: Provide a clear description of the bug

  • I am experiencing when logging in with my student email address. While I can successfully log in to the Cursor application, my Cursor profile did not display my email.

  • Even on the website when I check my account setting there are some requests responded the same unauthorized status code

    Screenshot1
    Screenshot1612×218 16.9 KB

:counterclockwise_arrows_button: Explain how to reproduce the bug (if known)
:camera: Attach screenshots or recordings (e.g., .jpg, .png, .mp4).

Screenshot2
Screenshot21614×1548 155 KB

:laptop: Tell us your operating system and your Cursor version (e.g., Windows, 0.x.x).
MacOS 15.3.1
:prohibited: Tell us if the issue stops you from using Cursor.

  • When I attempt to ask Cursor any questions, I consistently receive the error message: “User is unauthorized (Request ID: 647ae252-afb0-4444-8589-b01198769e91)”.
    Screenshot3
    Screenshot3890×470 22.7 KB
1 Like
2

I am having the same issue with my edu account as well…

1 Like
3

This problem still persist or did you manage to solve it?

4

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