Understanding the Pro to Pro+ upgrade process

Hi everyone,

I’m trying to understand how the Pro → Pro+ upgrade works.

I’ve already exhausted my Pro included usage, but I still have a few days remaining in my current billing cycle, so I’m considering upgrading to Pro+.

I asked the Cursor AI assistant, and it mentioned that the upgrade should be prorated based on the remaining time in the current billing cycle (screenshot attached).

However, when I proceed with the upgrade, the confirmation page doesn’t seem to match that explanation, so I’m not sure if I’m interpreting it correctly.

Has anyone upgraded from Pro to Pro+ before their current billing cycle ended?

I’d appreciate it if you could share:

a) What you saw during the upgrade process.
b) Whether any prorated credit was shown immediately or later.
c) Anything else I should be aware of before upgrading.

Thanks!

hey @MFarooqui durng the upgrade process, what is shown is not the prorated one based on your subscription, because it is handled by stripe, it is shown as a new one, but if you go through, you will in fact get refurbished based on how many days or left on your account!

Thanks for the clarification. Could you please let me know how the prorated refund is handled? Is it refunded to the original payment method, applied as account credit, or reflected on the next invoice?

I think it’s applied as account credit that can also be reflected on the next invoice, if you wait a bit i’ll go clear this out and come back with a final answer!

That’s not how it works; upgrading immediately resets your Pro+ plan starting from that moment. Cursor does not offer refunds for the remaining unused time on your previous Pro plan, nor do they allow you to use that remaining balance. Here is my situation: Cursor customer support told me flat out that I didn’t qualify for a refund, and now I really don’t know what to do.

Here is a summary of my subscription history:

On March 11, 2026, I purchased a 12-month Cursor Pro plan for $192, valid from March 11, 2026 to March 11, 2027.
On July 20, 2026, I upgraded to the Cursor Pro Plus plan and was charged the full annual price of $576, with a new validity period from July 20, 2026 to July 20, 2027.

The issue is that these two subscriptions now overlap completely. My original Pro plan still has approximately 8 months of unused credit (from July 20, 2026 to March 11, 2027), but I was charged the full price for Pro Plus instead of receiving a prorated credit or upgrade discount for the remaining time on my existing plan.

I’m in the same situation and this is exactly what I’m worried about.

I’m on an annual Pro plan and considering upgrading to Pro+. But the checkout page shows the full annual Pro+ price due today, with no visible prorated credit or upgrade discount.

Cursor support told me that the system should automatically calculate the unused value of my Annual Pro plan and apply the prorated credit to the Pro+ upgrade invoice. But they also said that if the credit is not applied to the invoice itself, it will be added to my Cursor account balance for future billing instead.

They also confirmed that a refund to the original payment method is not available because my annual Pro plan is outside the 14-day refund window.

That’s the part I find concerning. I don’t really need account balance, because the included usage in the plan should be enough for me. If the remaining value of my current annual Pro plan only becomes account balance, then the money is effectively locked inside Cursor.

For an upgrade, I would expect the unused value of the current annual plan to be directly deducted from the upgrade invoice before payment. Has anyone actually seen the prorated credit applied on the checkout invoice when upgrading from annual Pro to Pro+?

Did Cursor offer any solution for this? I’m in the same situation and I’m hesitant to upgrade because I don’t want the unused value of my annual Pro plan to only become account balance. But I do actually need to upgrade to Pro+ now, so I’m trying to figure out the safest way to proceed without losing the remaining value of my current plan.