Understanding the Pro to Pro+ upgrade process

Support Help
1

Hi everyone,

I’m trying to understand how the Pro → Pro+ upgrade works.

I’ve already exhausted my Pro included usage, but I still have a few days remaining in my current billing cycle, so I’m considering upgrading to Pro+.

I asked the Cursor AI assistant, and it mentioned that the upgrade should be prorated based on the remaining time in the current billing cycle (screenshot attached).

However, when I proceed with the upgrade, the confirmation page doesn’t seem to match that explanation, so I’m not sure if I’m interpreting it correctly.

Has anyone upgraded from Pro to Pro+ before their current billing cycle ended?

I’d appreciate it if you could share:

a) What you saw during the upgrade process.
b) Whether any prorated credit was shown immediately or later.
c) Anything else I should be aware of before upgrading.

Thanks!

4

hey @MFarooqui durng the upgrade process, what is shown is not the prorated one based on your subscription, because it is handled by stripe, it is shown as a new one, but if you go through, you will in fact get refurbished based on how many days or left on your account!

6

Thanks for the clarification. Could you please let me know how the prorated refund is handled? Is it refunded to the original payment method, applied as account credit, or reflected on the next invoice?

7

I think it’s applied as account credit that can also be reflected on the next invoice, if you wait a bit i’ll go clear this out and come back with a final answer!