Hi everyone,
I’m hoping someone here can assist. I signed up for the Cursor Pro Annual Plan on December 10, 2024, and everything was working fine. But out of nowhere, my subscription got canceled on January 23, 2025—no warning or explanation. I’ve sent several emails to support, but I haven’t heard back.
Has this happened to anyone else? I’m a bit stuck and just want to resolve this. Any advice or steps I might’ve missed? Thanks so much for your help!
Has this happened to anyone else? Any advice or steps?
@system, please help me. What should I do?
mb you spent all monthly 500 requests. After you need wait for next month to get another 500 new
Appreciate the help, but this isn’t the case 
Sadly, my Pro plan has completely vanished —it’s gone from my account, and now the dashboard just prompts me to “Upgrade to Pro” again. No history, no warnings… it’s like the subscription never existed. Did anyone else have this happen?
What’s hardest part is the lack of response to my emails sent to hi@cursor.com about this issue. my annual plan was canceled abruptly, and now my attempts to resolve it are met with total silence.
@danperks Please take a look here; can you help?
Hey, if you’ve already sent an email, it usually takes 1–2 working days for a reply via email.
Just wanted to share that my account has been successfully reactivated! A huge thank you to @dankerks for addressing this swiftly. For anyone facing a similar issue: persistence and clear communication helped resolve mine.
Thanks again, and kudos to Dan for making it right!