hi, i resubscribed to cursor pro on april 15, and everything worked fine for a couple of days. then, on April 22, I lost access to my pro subscription. when I logged into the website, I no longer saw my subscription and was limited to the 50 slow requests. i got no notifications as to why this happened, and I’ve reached out to the support email and on the forum, but no one has responded.
i would really appreciate some help getting this resolved
I’m facing the same issue, I’ve send tweets to all of the devs and still haven’t been able to get a response. Hopefully this gets fixed soon. It’s sucks to pay for a month’s access to a product and only be able to use it for a few days with no explanation.
yeah, it sucks because they say you should reach out here for faster responses, but I’ve been posting and DMing people all week and its just radio silence.
Hey - sorry about the radio silence! Do you mind sending one more email to hi@cursor.sh with your account email? will get this resolved asap!
hey - sorry, i just logged back in and saw this. I just sent an email to hi@cursor.sh. I included a link to this thread as well as payment confirmation.
same issue here. Just discovered my Pro features were deactivated for unknown reason. I paid for it less than 2 weeks ago.
If there are any member here, please review my case. I just sent an email to hi@cursor.sh
Just replied over email!
My pro subscription was removed yet again.
Last time I wrote, you indeed resolved it fast. Please resolve the issue as soon as you can. Deadline is approaching, work is being slow… 
hi, if you give us your email, will fix it asap.
hi again.
yes please, fix it as soon as you can. my email: lifemount@gmail.com.
I was waiting for reply in the mail I sent you as well to hi@cursor.sh