[image] looks like a new version got released, it updated itself and now every request is Unauthorised request User is unauthorized ive tried logging in and out, no difference

Hey, we will, unfortunately, no longer be resolving these queries via the forum. Please email us at hi@cursor.com for support. Note that due to an unprecedented volume of queries, we have a long wait for email responses.

requestID: 8264af8d-45e5-42b3-8959-590289854d84 same error. thanks

[image] dajiahuo: 8264af8d-45e5-42b3-8959-590289854d84 Hey, it looks like your account was setup with a blocked email domain. Can you try a different email address for your account, such as gmail.com ?

Request ID: eb4d059e-f58d-4b9e-96f7-29d7ebab722c

thanks. I logged in with a Gmail account. but maybe there was a cache of the previous account information. i logging out of Cursor and restarting fixed it.

Hey, I can’t see this request on my end, which may mean there is probably something blocking the request on your network. Can you send a screenshot of what you are seeing?

Looks like there might be a network issue on your end - can you check your dev logs (View > Developer > Toggle Developer Tools) and let me know if you see any specific errors there

The problem was solved. Thank you.

User is unauthorized Request ID: 6fb25281-279b-49fb-a0ad-453ecfc74b72

[image] Maurdihen: 6fb25281-279b-49fb-a0ad-453ecfc74b72 Hi, it looks like your email domain is either a temporary email address provider, or is known for abuse and is therefore blocked on our servers. Please try to use a different email domain for your Cursor account, like @gmail.com. If you…

User is unauthorized

Support Bug Reports

giotassi February 15, 2025, 12:11pm 79

Topic		Replies	Views
ERROR: Unauthorized request Bug Reports	94	6594	June 8, 2025
Unable to use cursor at all - Unauthorized request Bug Reports java	49	7844	April 15, 2026
How to fix "User is unauthorized" Help	34	11278	October 21, 2025
It keep on showing "the model default does not work with your current plan or api key" Bug Reports byok	34	1314	February 12, 2026
You've hit your free requests limit Help	39	8871	October 11, 2025

User is unauthorized

Related topics