User is unauthorized

Discussion
83

Hi, it looks like your email domain is either a temporary email address provider, or is known for abuse and is therefore blocked on our servers.

Please try to use a different email domain for your Cursor account, like @gmail.com. If you have already purchased a plan with us, drop us an email at [email protected] and we’ll be happy to refund you!

84

Request ID: ed9533ed-fd00-43c3-9390-b1ead8397b13

85

Request ID: fa1bfa59-618f-4ad1-ace0-c15462379314

86

If like that we have many Gmail , But we trial is so many issue , how to purchase , use other email for testing , same time is lagging , feadback is so slow , how to prevent? Many user we user the gmail , after that we found the cursor app is not working , sometimes have bug , use not fully the trial already cannot replay waiting is so long time and lagging , why need blocking requests from accounts with a known temporary email address?
so many problem now block the Temp, how to test and plan to buy it?

87

please tell and check over it 9e2b806c-fdd0-4e7f-bd0e-3a2edd9164ba

88

Request ID: f822de99-b1b8-42f9-900c-5742b3f5776b

89

I am seeing this error and I don’t fall in one of 3 categories mentioned in resolution. Can someone help?
Request ID: 5a8732af-3541-4aec-ba30-0c4c97cab8e5

90

User is unauthorized

ce5cb722-689b-401d-af33-6c1df2db5869

I got this too.

91

pls help me
Request ID: d6281249-7d73-40d9-bc68-6591569d6642

93

my request id is 9e2b806c-fdd0-4e7f-bd0e-3a2edd9164ba . i am still facing the same issue . please help me out

94

Hi, I’m getting the same error today. Request ID : 50d442cd-a652-485a-a47b-27752f90439d

95

User is unauthorized

96023788-38de-4aaf-bbcb-e4d1f6534a86

96

Please Help me

Request ID: b523bec0-d129-4602-a138-e05751b59236

97

Please, I keep getting the same error, resquest ID: db214ad5-7cc4-4c15-a7e8-95b2ff8feac8

98

image
image265×108 2.33 KB

I am also facing same problem although i updated to latest thinking it might be version issue.
Any help would be appreciated.
Also I dont use any third party purchase.
Also my original email is used to login so any solutions mentioned are not working for me.
Also am not using any vpn.

Solution:
I was able to resolve the issue. Go to your IDE and to you cursor settings logout and then login again it will start working.
I think issue might be with expired token used for authenication and might not have been renewed after it expired.

1 Like
99

Thank you so much for sharing the solution! I was struggling with the same issue, and your fix worked perfectly. Logging out and back in through the IDE cursor settings did the trick.

1 Like
100

d4a91edd-fda2-4cee-9de1-344e34578b82

I have failed to use cursor again, tried even reinstalling thinking it might be the issue causing all this.

101

I am seeing this error and I don’t fall in one of 3 categories mentioned in resolution. I have Pro Subscription but still not working I have already lost 4 days of my subscription.
Logout and Login also not working
Can someone help?
Request ID: 10834eb7-e1fc-487c-8e07-82c149b49dd4

102

Got the same error here too
ID:
fd0de4b3-6d91-4557-bc8c-1b7bad7a6641

103

I have faced the same problem, and I cannot use cursor anymore because this problem. Please help me solve it, thanks!
Request ID: abfcc0d4-4a63-407b-b110-cff995b51a0f