2.1.48 Update: Persistent "Unable to reach model provider" & Chat History Loss

Hey, thanks for the report.

About connecting to models:

  • Start a clean profile without extensions and settings: in the terminal
    • Windows: cursor --user-data-dir="%TEMP%/CursorTempProfile"
    • If everything works in the clean profile, it’s definitely an extension or a setting
  • Disable HTTP/2: Settings > search for HTTP/2 > enable Disable HTTP/2
  • Re-login: Settings > General > Log out, then log back in
  • Please share:
    • A screenshot of Settings > Network > Run Diagnostics
    • Logs from Help > Toggle Developer Tools > Console at the moment of the error
    • 2-3 Request IDs from the chat menu (temporarily disable Privacy Mode if it’s enabled)
    • The list of installed extensions

About missing chats:

Let me know the clean profile results and attach the diagnostics. If it reproduces in a clean profile on 2.1.48, I’ll escalate to engineering.