Connection Failed If the problem persists, please check your internet connection or VPN, or email us at [email protected]

Discussion
42

Same issue. Has pro.

1 Like
43

I’m having the same problem now

Connection failed. If the problem persists, please check your internet connection or VPN

(Request ID: e302cfc5-f152-47c4-a419-526b4244fc83)

44

For those just joining the party now; Cursor is having issues - Seeing mix of 500/502/504 responses.

This affects all versions free/paid.

Infra team is aware and working on a fix/deploying a fix

1 Like
45

The internet connectivity warning is gone but the chat is still unresponsive. Hopefully the fix will gradually kick in (if multiple server clusters are being fixe one at a time and start sharing the load).

1 Like
46

still having serious issues keep on saying i am in and out of a pro subscription wont let me prompt

1 Like
47

cursor subscription disconnected aswell

48

same

49

I start doubting cursor is using this BIG BUG to force people join Forum!

2 Likes
50

Hey, all systems are currently operational. Let me know if you’re still experiencing issues.

51

Connection failed. If the problem persists, please check your internet connection or VPN

(Request ID: 3004f856-6920-443f-

52

I’m having this issue on a Business account, on IPhone Mobile Hotspot, have disabled HTTP/2 but problem still persist.

(Request ID: fdf9c4c1-7ccb-41a6-ac8e-f63b23bcfad7)

53

Same

Connection failed. If the problem persists, please check your internet connection or VPN
(Request ID: 622905e8-13a7-4e02-97ee

54

Since the last post was 6 hours ago, just thought I’d pop in with an updated: still having this issue.

We're having trouble connecting to the model provider. This might be temporary - please try again in a moment.

(Request ID: d07ee4d5-bb31-4d52-9d24-0565fb55d770)
55

This is still happening. The degraded performance has not been resolved but the status page says that it has.

Hit send, take a nap, come back and it is still generating. :man_facepalming:t4:

56

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image1118×1202 178 KB

This is from the dev tools.

57

After several hours and digging through the forums. I found a post that points to this https://docs.cursor.com/troubleshooting/common-issues#networking-issues-http

By disabling HTTP/2 I was able to get it to work again.

Original post: Connection failed - #16 by danperks

I hope this helps someone.

58

having the same issue

59

Why am I plagued by this issue at all times EXCEPT when I pay for fast requests? Call me cynical…

60

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image524×187 1.97 KB

61

Two days - still getting this error Http2 disable doesn’t do anything.

Added Roo-coder to Cursor - can now work but cursor is dead to me until this fu_x is fixed.

**fu_x-** *(noun)*  
/plural: fuxes/  

**Definition:**  
A software bug that should have been fixed already but wasn’t—usually because the team prioritized new features over stability. A blend of *■■■■-up* and *bug fix*, a **f u x** represents the cost of moving too fast and breaking things without circling back.

---

**Example Usage:**  
- *"That’s not just a bug—it’s a fu_x. We knew about it two sprints ago."*  
- *"This crash on launch? Total fu_x. Everyone was too busy with the new UI rollout."*  
- *"The product’s full of fuxes. Time to freeze features and clean house."*