Hi everyone!
Two days ago, I created a new account with my .edu mail to redeem 1y pro using Student Status. Ofc. I followed the instructions and confirmed everything via SheerID, but there have been only problems since then.
- After pressing “Apply Discount” button, which redirects to Cursor - The AI Code Editor I’ve seen only 500 Internal Server Error
- When I tried to use “Upgrade to PRO” button it gave me 401 response Unauthorized
At that moment, I contacted support and provided a full description with screenshots of requests that failed. I was told that a kind guy from support will connect me with a teammate who can help investigate these server errors, but no contact since then.
- I was kindly waiting and hoping that the problem will be resolved, checking every few hours if that maybe got fixed. After 2 days (today) when I tried to log into my account I get instantly logged out. Checked a few browsers, cleared caches, incognito mode, cleared cookies, different devices, etc. Nothing helps. Ofc. different (old) account works just fine.
Loom video of me trying to log in:
