Student Re-Verification Required

[Ilirian_Gerxhaliu]

[Zhaoji_Ye]

Hi Cursor team,

I’m experiencing an issue with the student re-verification process and would appreciate some guidance.

I was previously successfully verified through SheerID and had access to the Cursor student plan. Recently, I received a request to re-verify my student status.

My situation:

• I am an international student currently studying at an Australian university

• I am using a valid university-provided student email

• However, my government-issued identity documents are from China

• During the verification flow, China is not available as an option for the “Issuing Country”

• Selecting Australia (as a workaround) causes the verification to fail, since the document does not match

Because of this limitation, I’m unable to complete the re-verification despite being an active student.

Could you please advise:

• Whether international students can verify using non-listed issuing countries, or

• What alternative verification method or documentation is acceptable in this case?

[ra4s]

Hi @condor.
The re-authentication link I received in September has expired. Could you help me re-verify my account? I would appreciate it if you could send me a new URL. Thank you.

[BINMOB (Mobin S)]

Hi Cursor Team, @deanrie , @condor

I need manual help with my student verification. I have been verified by SheerID since June/July, but I am stuck in a loop.

SheerID confirms I am verified, but the “Apply Discount” link just sends me to my billing page where nothing happens. I have been going back and forth for months and haven’t been able to reach a person via email.

Can a staff member please manually update my account status? I have my SheerID Request ID and proof ready to send via DM.

Thank you!

[Michal_Rawski (Michał Rawski)]

I was verified by SheerID on May 29, 2025, but student status never applied to my Cursor account.

When I click “Apply Discount” it takes me to my dashboard which still shows I’m not verified as a student.

Tried reaching out to SheerID multiple times, they confirmed I’m verified on their end and said it’s an account issue on Cursor’s side.

Can’t reverify because it says verification limit exceeded since I’m already verified.