Student Re-Verification Required

[Ilirian_Gerxhaliu]

[Zhaoji_Ye]

Hi Cursor team,

I’m experiencing an issue with the student re-verification process and would appreciate some guidance.

I was previously successfully verified through SheerID and had access to the Cursor student plan. Recently, I received a request to re-verify my student status.

My situation:

• I am an international student currently studying at an Australian university

• I am using a valid university-provided student email

• However, my government-issued identity documents are from China

• During the verification flow, China is not available as an option for the “Issuing Country”

• Selecting Australia (as a workaround) causes the verification to fail, since the document does not match

Because of this limitation, I’m unable to complete the re-verification despite being an active student.

Could you please advise:

• Whether international students can verify using non-listed issuing countries, or

• What alternative verification method or documentation is acceptable in this case?

[ra4s]

Hi @condor.
The re-authentication link I received in September has expired. Could you help me re-verify my account? I would appreciate it if you could send me a new URL. Thank you.

[BINMOB (Mobin S)]

Hi Cursor Team, @deanrie , @condor

I need manual help with my student verification. I have been verified by SheerID since June/July, but I am stuck in a loop.

SheerID confirms I am verified, but the “Apply Discount” link just sends me to my billing page where nothing happens. I have been going back and forth for months and haven’t been able to reach a person via email.

Can a staff member please manually update my account status? I have my SheerID Request ID and proof ready to send via DM.

Thank you!

[Michal_Rawski (Michał Rawski)]

I was verified by SheerID on May 29, 2025, but student status never applied to my Cursor account.

When I click “Apply Discount” it takes me to my dashboard which still shows I’m not verified as a student.

Tried reaching out to SheerID multiple times, they confirmed I’m verified on their end and said it’s an account issue on Cursor’s side.

Can’t reverify because it says verification limit exceeded since I’m already verified.

[violaho]

Hi @condor & team,

I am unable to get a human response via email from Cursor and am currently stuck in a support loop between Cursor and SheerID regarding the Student Pro plan. I successfully verified with SheerID, but the redemption link isn’t working. I emailed support and just got an AI reply saying to ask SheerID, but SheerID has already told me they can’t help and that I need to contact Cursor directly to fix the account issue.

Could you please help with this? I’m logged into Cursor and the forum with my .edu email.

[Kev2024 (Nemethk)]

I was un able to re-verify student status and enrollment. The link i received didn’t work ?

[Pratik_Korat]

Hello,

My name is Pratik Korat. I’m currently trying to reverify my student account, but I’m unable to complete the process.

I received a reverification link earlier and have not used it, but when I attempt to verify now, it does not work. Could you please help me resolve this issue or provide a new verification link?

Thank you for your assistance.

Best regards,

Pratik Korat

[nbur]

I originally verified my student status with SheerID on July 17 last year, but I never received any email regarding re-verification in September. My student status just silently went away.

Is it possible to verify again? Thank you!

[anushriiyer]

Hi, I got an email saying my student status got verified but the Pro plan never got activated. When I tried to reverify it just said offer applied? I am not sure what to do.

[jackdpond (jp001)]

I got kicked off my student account one free year of pro, and when I tried to re-verify it gave me this error as well. I’d appreciate any help to successfully get re-verified!

[ElliotChen (Elliot)]

I’m experiencing an issue related to student verification.

When the student program first launched, I verified using my personal account email. At that time, there was no clear requirement that the account email needed to be an .edu address. My student email now appears to be already linked, but I’m unable to properly use the student benefits or re-verify.

I’m not attempting a first-time verification. I would appreciate assistance in resolving this binding issue.

Thank you.

[umbertomazzucchelli]

Hi, I keep facing the following issue:

Verification Limit Exceeded
We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.

I tried to get the successful verification email resent, but it only takes me to Cursor - The best way to code with AI and nothing happens. As you can see in the screenshot attached, I successfully verified my student status. And, as you can easily verify, I’ve never used the student discount on my account.

Thanks in advance for all the help!

[anguyen]

Hello,

I’m also getting the same error above. I had an issue with the SheerID verification and have gone back and forth with them for months and have not been able to access my Cursor Pro account. Could you please help me with this issue? I’m happy to verify my student account any way possible. Thank you!

[rafizhafran_halim]

Hi @condor ,

I missed my re-verification window in September, please check if Its possible to get a new link and reverify now. Any helps is greatly appreciated!

Thanks!

[Kris1 (Kris)]

Hi @condor

I missed the student reverification. Thanks for helping out!

[YHR]

@condor I’ve verified successfully with SheerID, but the Apply Discount button in the email takes me to the cursor dashboard and does nothing, I have contacted SheerID support multiple times over the past year and they’ve sent me new verification emails, and none of them work. I’ve also attempted to email cursor but that led nowhere (I believe a chatbot responded to every emai)…

[Krish_Randar]

@condor I tried verifying with the Sheer ID before and when I tried to verify it failed to verify my email address and now when I tried to retry today after the Sheer verification link has expired it shows me this error.

[andy12]

@condor

I originally verified my student status with SheerID on May last year, but I never received any email regarding re-verification in September. my Pro access has been revoked and my account has reverted to the Free tier.

I am unable to re-verify or change my email settings because SheerID blocks repeated submissions within 365 days. I have been stuck in a loop with the AI Support Bot (T-B93848) which keeps giving me canned responses.

Could a team member please DM me to help manually sync my verified status to my account?

Is it possible to verify again? Thank you!

[Su_Hyun_Kim (shk)]

@condor
Hello, I have submitted exhaustive documentation including official transcripts and financial records that irrefutably prove my student status. Sheer ID’s repeated, groundless rejections and the subsequent locking of my account constitute a denial of a promised offer based on false pretenses.