I tried to verify with different documents but they say that they cannot verify me, and eventually the attempt limit was reached. I also contacted SheerID, and they just say they ate unable to assist with my request.
Having same issue as everyone where sheerID manually verified my account but the link given just take me to the cursor dashboard and does not update my student status.
If anyone from cursor could help that would be great.
Did you get a message back
Same issue, if you state it’s just an error, at least let me know which part of the process leads to error, damn
Hello! I’m currently pursuing a PhD in the United States and am having issues during the verification phase. I reached SheerID, but they didn’t help. I have an official transcript from my university. What should I do to verify my Cursor account to use the Cursor Pro student offer?
Hello Team,
I’m also stuck with the same issue most people here in the thread are facing, as observed.
I’m currently a student at an American university, and as such, I uploaded the information and documents requested by SheerID (.edu email, Government ID, Semester Fees Receipt, Spring 2026 Semester Schedule, and Student ID). However, I do not know why, but they were unable to verify my student status with these documents. This is what came up on the verification site:
Error
We had trouble validating your ID. Please contact SheerID support.
So I did as they asked, i.e., contacted SheerID support, and got the following reply from them, without any kind of further prompting/verification from their side:
Thank you for contacting SheerID regarding your Cursor Pro student discount. I am sorry to know about the issue you are facing.
We are unable to process your verification request. For further assistance with the Cursor Pro student discount, please visit the Cursor FAQ https://www.cursor.com/students.
As we are unable to assist with your verification request, this ticket will be permanently closed.
Kind regards,
Niladri R.
Verification Support
SheerID
I’ve been verified by SheerID on other platforms before, so I’m clueless about what is wrong here. Any help from your side in getting verified for the pro plan would be greatly appreciated.
Thank you.
@condor Student verification successful via SheerID but “Apply Discount” button still broken
Hi cursor team,
I’m experiencing the exact same issue discussed in this thread.
SheerID has successfully verified my student status and I received the official confirmation email with the “Apply Discount” button. However, when I click the button, it only redirects me to https://cursor.com/dashboard/settings and never proceeds to the Stripe checkout page with the student discount.
I have already tried all the usual troubleshooting steps multiple times:
-
Different browsers (Chrome, Firefox, Edge)
-
Incognito / private browsing mode
-
Different devices (laptop + phone)
-
Cleared cache and cookies completely
-
Made sure I’m signed in to Cursor with the same email I use on this forum
I reached out to email Cursor support [email protected]. They told me to contact SheerID because the verification wasn’t completed on their end.
I then contacted SheerID support and forwarded the screenshots from Cursor. SheerID replied that the issue is on Cursor’s side and I need to go back to Cursor support.
Now I’m stuck in a loop — Cursor says talk to SheerID, SheerID says talk to Cursor. Both sides say they cannot manually apply the discount.
Is there anyone from the Cursor engineering or billing team who can look into this and help get the student discount applied? I’m happy to provide any additional details privately if needed.
Thanks in advance — really hoping a human can check this one.
I provided all of my information, got the email, but upon clicking the link back to apply, I get sent back to the verification screen. This repeated a few times. Now it just says that the verification limit has been exceeded.
Requesting manual whitelist for my university domain: vitbhopal.ac.in (India). Automated SheerID form is not showing up for me. Ticket ID: T-B77459."
Добрый день. Я не получил ответа.
К сожалению, как студент колледжа Майами-Дейд (государственный колледж в Майами, штат Флорида, США), мой официальный студенческий адрес электронной почты, выданный колледжем, — [email protected]. Колледж Майами-Дейд не предоставляет студентам адреса .edu — они используют только домен @mymdc.net , который является их стандартным и полностью официальным студенческим почтовым сервисом
Этот адрес используется для всего: Canvas, Microsoft 365, официальной переписки и т. д.
Я уже прикрепил (или могу отправить немедленно):
- Скриншот из моего студенческого портала MDC, на котором отображаются мой адрес электронной почты и студенческий идентификатор.
- Моё текущее расписание занятий / подтверждение зачисления
- Студенческий билет (фотография, конфиденциальная информация при необходимости удалена)
- Любые другие документы, которые вам могут потребоваться
Повторю свои данные: Полное имя: Виталий Курнейенко Идентификационный номер студента: 6029 2200 3220 7241 Номер студента X: X077368 Учебное заведение: Miami Dade College
Не могли бы вы вручную проверить мой студенческий статус для получения бесплатного годового доступа к Cursor Pro? Я являюсь студентом очной формы обучения и буду очень признателен за вашу помощь.
Большое спасибо! С нетерпением жду вашего ответа.
I need help with student verification. I sent all necessary documents and I’m getting the same email from sheerid “The document is insufficient for establishing eligibility for this offer.” Now my account is stuck on verification limit exceeded. Is it possible to do a manual review of the documents?
I’m having trouble with my account verification. I’ve already uploaded my I-20, student ID, transcript, and utility bills, but the verification is still not going through. The email address I’m using is the one associated with this account.
Hi @condor, I’m an IT student at Hogeschool Rotterdam (Netherlands, .nl domain). I’m currently stuck in the verification loop where the dashboard doesn’t recognize my status despite being a verified GitHub Student.
Could you please help me sync my account status manually? I have my official academic transcript (dated April 4, 2026) and my GitHub verification dashboard ready to send to you via DM for review. Thank you!
Hi, I’m a student in France. My email doesn’t end in .edu so I can’t verify automatically. How can I submit my student ID? Thanks!
Hi @condor and the Cursor team,
I am a postgraduate student at City St. George’s University of London (UK). My university email ends in .ac.uk, which is the standard academic domain for all UK universities — no UK institution uses .edu.
I have already attached an official Enrollment Letter to a support email (ticket T-B80824) sent to [email protected], requesting manual verification. The automated support response directed me to use a .edu address, which is not applicable to any UK student.
I would greatly appreciate if a member of the team could review my case via DM. I am happy to provide any additional documentation needed.
Thank you.
Hi @condor and Cursor team,
I’m hitting the permanent “Verification Limit Exceeded” error for the student offer. I filed a SheerID ticket previously that was auto-closed after ~5 days with the standard “unable to process” reply. I’m a degree-seeking student at an R1 university in the US, enrolled full-time and attending classes daily. I have fresh official enrollment verification ready. Logged in with my .edu email on both Cursor and the forum. Can you please DM me to help escalate?
Thanks.
I applied via SheerID and was accepted. Afterwards, I got errors saying that I’ve tried too many times when I attempted to do it again, I tried again due to having no Pro added to my account. Can you please look into this issue and DM me with steps to resolve. Thank you! (ps. im an australian student with .edu.au email which may contribute to problems)
Hi @condor,
I am reporting a technical issue within the SheerID verification form. As soon as I start entering my data, I get the “Verification Limit Exceeded” error.
I am logged in with my .edu email on both the forum and Cursor. Could you please look into this technical deadlock?
Thank you!
I am a student at the University of Texas at Austin and I have been unable to get anything from sheer ID despite uploading my most recent tuition bill, transcripts, and schedule. I continue to get declined with “The document is insufficient for establishing eligibility for this offer.”